Customer Help Center

Search our website or read answers below.

Frequently asked questions

Mason Finance is a venture-backed financial technology company based in San Francisco, California.
Mason Finance was founded on the idea that seniors deserve easier access to and better information about financial products that enable them to sustain their retirement.
You can check our team here – and if you like what we do you should consider joining us!

Mason Finance is built for Seniors – here defined as 60 years and above. We strive to help all seniors make better financial decisions.
Please note that age requirements and eligibility may vary slightly from one product to another. You can check these requirements on the specific product pages.

We currently offer support for life insurance resale – also known as life settlements. Stay tuned as we expand our offerings to provide annuities and home equity loans in the coming months. If you want to stay in touch sign up to our newsletter at the bottom of this page.

Every year – billions of dollars in life insurance policies lapse because seniors are unaware of the underlying value of their policies, unaware of their ability to sell them or simply unable to cover premiums moving forward.
At Mason Finance we believe this to be unacceptable wealth loss – particularly with seniors under financial strain.
If you would like to learn more about life settlements head on over to our guide.

We currently serve Seniors living in the US. The providers we work with cover are licensed in all US states.

No. Our platform was thoughtfully designed to facilitate access to our services. If you run into any trouble, please do not hesitate to contact us – we are one message or phone call away.

Have more questions?

Whether you have a question about our services, need assistance or just want to talk, we want to hear from you.
Contact our support team.